Privacy policy

At WATTUAL, with Tax ID number ******** and registered address at ******, we are committed to ensuring the privacy and protection of our customers' and users' personal data, in compliance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

 

1. Data Controller

  • Business: WATTUAL
  • CIF: ***
  • Address: ****
  • Phone:  ***********
  • E-mail: info@wattual.com

 

2. Purpose of Processing

The personal data we collect is used for the following purposes:

  • Customer service: to respond to queries, requests for information or complaints.
  • Commercial communications: for sending promotions, offers and news, provided that the user has given their express consent.
  • Compliance with legal obligations: to comply with applicable tax and legal regulations.

 

3. Legal Basis for Processing

The processing of your personal data is based on:

  • Contract performance: to manage the purchase and delivery of products purchased through our online store.
  • Consent of the data subject: for sending commercial communications, when the user has given their express consent.
  • Compliance with legal obligations: to comply with our tax, accounting, and administrative obligations.

 

4. Data Retention

Your data will be retained for the time necessary to fulfil the purposes for which it was collected and to satisfy any legal, contractual or liability obligations that may arise. Data related to purchases will be retained for as long as necessary in accordance with applicable legal regulations.

 

5. Transfer of Data to Third Parties

 

WATTUAL will not disclose your personal data to third parties, except in the following cases:

  • Compliance with legal obligations: when necessary due to legal requirements.
  • Service providers: third-party providers who need access to personal data in order to provide necessary services (such as transport services or payment management). These providers will be subject to the same data protection obligations.

 

6. User Rights

As a user, you have the right to:

  • Access your personal data to find out how we are processing it.
  • Request the rectification of inaccurate data or the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Object to the processing of your data in certain circumstances and request the restriction of such processing.
  • Request the transfer of data to another data controller, where technically feasible.
  • Withdraw your consent at any time for any processing based on your consent.

To exercise these rights, you can contact us by email at info@wattual.com or at our postal address, attaching a copy of your ID card or valid identity document.

 

7. Security Measures

WATTUAL adopts the necessary technical and organisational measures to guarantee the security of personal data, prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology and the nature of the data processed.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy to adapt it to new legislation or case law. In such cases, the modifications will be published on this page sufficiently in advance.

 

Last update: 8 April 2025